• Overview
• Administration
•Subscribers
 Lists
 All Subscribers List
 Exclusion List
 Publication Lists
 Suppression Lists
• Data Extensions
• Create & Send an Email –Live Example
• Classic Content
•Types of Sends
•Send Logging
•A/B Testing
•Tracking
•Triggered Sends
•Overview
•Use-case and examples

 Data Extensions
•All Contacts
•Data Sources
•Imports
•Data Designer
•Contact Deletion
•Best Practices

•Overview
•Emails
•Templates
•Content Blocks
•Code Snippet
•Best Practices

•Overview
•Mobile Connect
Overview
Administration
Import & Manage Contacts
Messages
•Mobile Push
Overview
Notifications
Analytics Builder
•Reports
StandardReports
Discover

 Reports

 StandardReports
 Discover

•Overview
•Create and Schedule an Automation
•Automation Studio Activities
SQL Query Activity
SQL Queries – examples
Data Views& its usage
Send Email Activity
Import File Activity
File Transfer Activity
Script Activity
Filter Activity
Data Extract Activity
Wait Activity

 Landing Pages
 Smart Capture Form
 Examples and use-cases

•Overview
•Journey Creation – Live Example
•Journey Templates
•Journey Entry Sources
Data Extension
Audience
Salesforce Data Events
Events
•Journey Canvas Activities
Wait Activity
Send Email Activity
Decision Splits
Engagement Splits
Random Splits
Joins Activity
Update Contact Activity
Sales and Services Cloud Activities
Overview & examples
•Goals
•Journey Settings
•Journey Testing
•Journey History & Reports
•Administration
•Real Time scenarios and errors
•Best Practices

•Overview
•Installation steps
•Use Cases
Email sends
Journey Builder Integration
Journey Builder Salesforce Entry sources
Journey Builder Sales & Service cloud activities
Synchronized Data Sources
•Real Time scenarios and errors
•Troubleshooting
Capture API logs
Capture Salesforce Logs
•Best Practices

•Overview
•Live examples
•Real time Use cases
How to use Ampscript in Emails
How to use Ampscript in SMS & Push Messages
How to use Ampscript in Cloud Pages
•Commonly used functions

•Overview
•Live examples
•How to use SSJS in Cloud Pages
•How to use SSJS in Automation Studio Script Activity
•Use cases

•SOAP API
Overview
WSDL and Endpoints
Live examples using SOAP UI tool
Real time Use cases
•REST API
Overview
API App creation
API endpoints
Live examples using POSTMAN tool
Real time Use cases

• Overview
• Administration
•Subscribers
 Lists
 All Subscribers List
 Exclusion List
 Publication Lists
 Suppression Lists
• Data Extensions
• Create & Send an Email –Live Example
• Classic Content
•Types of Sends
•Send Logging
•A/B Testing
•Tracking
•Triggered Sends
•Overview
•Use-case and examples

 Data Extensions
•All Contacts
•Data Sources
•Imports
•Data Designer
•Contact Deletion
•Best Practices

•Overview
•Emails
•Templates
•Content Blocks
•Code Snippet
•Best Practices

•Overview
•Mobile Connect
Overview
Administration
Import & Manage Contacts
Messages
•Mobile Push
Overview
Notifications
Analytics Builder
•Reports
StandardReports
Discover

 Reports

 StandardReports
 Discover

•Overview
•Create and Schedule an Automation
•Automation Studio Activities
SQL Query Activity
SQL Queries – examples
Data Views& its usage
Send Email Activity
Import File Activity
File Transfer Activity
Script Activity
Filter Activity
Data Extract Activity
Wait Activity

 Landing Pages
 Smart Capture Form
 Examples and use-cases

•Overview
•Journey Creation – Live Example
•Journey Templates
•Journey Entry Sources
Data Extension
Audience
Salesforce Data Events
Events
•Journey Canvas Activities
Wait Activity
Send Email Activity
Decision Splits
Engagement Splits
Random Splits
Joins Activity
Update Contact Activity
Sales and Services Cloud Activities
Overview & examples
•Goals
•Journey Settings
•Journey Testing
•Journey History & Reports
•Administration
•Real Time scenarios and errors
•Best Practices

•Overview
•Installation steps
•Use Cases
Email sends
Journey Builder Integration
Journey Builder Salesforce Entry sources
Journey Builder Sales & Service cloud activities
Synchronized Data Sources
•Real Time scenarios and errors
•Troubleshooting
Capture API logs
Capture Salesforce Logs
•Best Practices

•Overview
•Live examples
•Real time Use cases
How to use Ampscript in Emails
How to use Ampscript in SMS & Push Messages
How to use Ampscript in Cloud Pages
•Commonly used functions

•Overview
•Live examples
•How to use SSJS in Cloud Pages
•How to use SSJS in Automation Studio Script Activity
•Use cases

•SOAP API
Overview
WSDL and Endpoints
Live examples using SOAP UI tool
Real time Use cases
•REST API
Overview
API App creation
API endpoints
Live examples using POSTMAN tool
Real time Use cases

• What is HCM & WFM
• What is Kronos Workforce timekeeper tool?
• What does Kronos tool do and available modules in Kronos?

• Employee Tasks, Manager Tasks & Payroll manager Tasks
• Basic navigation
• Forgotpassword
• Navigator View (Home workspace, Widgets& Widget parts)
• Gensis introduction
• Workforce time keeper Genies & Employee genies
• Search tools (Quick find & Hyper find current period)
• Using Online Help
• Using Setup

• Timecard area
• Timecard widget part areas
• How to add/edit punches
• How to add/edit pay codes
• Different types Exceptions and reviewing/clearing exception
• Unsaved data
• Approving Overtime
• Adding comments
• Moving pay code amounts
• Timecard visuals
• How to transfer an employee to different department and work rule
• Approving timecard
• Approval process
• Signoff process
• Timecard audit process
• Lock payroll
• Historical corrections
• Rule Analysis

• People Basics
• Different licenses
• Creating or Modifying employees
• Terminating Employees
• Timekeeper reports
• Report categories and Descriptions
• Running and viewing reports
• Scheduling reports

• What is the basic scheduling and difference between Basic and advanced scheduling?
• Scheduling benefits
• Scheduling editor Widget and Actions Menu
• Shifts & Adding shifts to an employee

1. Adhoc shifts
2. Shift templates

• Schedule patterns

1. Pattern templates

• What is Schedule Group
• How to add schedule pattern at group level

• Overview
• Labor level
• Labor level entries
• Labor level sets & Employee Group
• Pay code definition
• Combined pay code
• Display order

• Rounding introduction
• Different types of rounding rules
• Punch rounding rules
• Exceptions
• Break rules
• Bonus and Deductions
• Schedule deviations
• Overtimes
• Zones
• Combination rules
• Pay code distribution
• Work rules
• Duration pay code
• Holiday table
• Holiday Zone rule
• Holiday credit rule
• Holiday profile
• Employment terms
• Fixed rules
• Sign off restrictions
• Punch interpretation
• Processing order
• Pay rules

• accrual codes
• Dates and Date patterns
• Probation Periods
• Grants
• full Time Equivalents
• Limits
• Accrual Policies
• Accrual Profile
• Accrual Balance Cascades
• Cascading Pay Codes
• Cascade policies cascade profile

• Schedule periods
• shift template
• Pattern template
• Schedule group
• Login profile
• FAP
• GDAP
• DAP

• Widget and Widget parts
• Workspaces
• Navigator
• Navigator profiles
• Custom data fields
• Telephone fields
• Workforce genie column sets
• Workforce genie building blocks
• Custom URLs
• Custom URL profiles
• Display profiles

• Comments
• Hyper find queries
• Hyper find profiles
• Query manager
• Worker type
• Delegate profile

• What is HCM & WFM
• What is Kronos Workforce timekeeper tool?
• What does Kronos tool do and available modules in Kronos?

• Employee Tasks, Manager Tasks & Payroll manager Tasks
• Basic navigation
• Forgotpassword
• Navigator View (Home workspace, Widgets& Widget parts)
• Gensis introduction
• Workforce time keeper Genies & Employee genies
• Search tools (Quick find & Hyper find current period)
• Using Online Help
• Using Setup

• Timecard area
• Timecard widget part areas
• How to add/edit punches
• How to add/edit pay codes
• Different types Exceptions and reviewing/clearing exception
• Unsaved data
• Approving Overtime
• Adding comments
• Moving pay code amounts
• Timecard visuals
• How to transfer an employee to different department and work rule
• Approving timecard
• Approval process
• Signoff process
• Timecard audit process
• Lock payroll
• Historical corrections
• Rule Analysis

• People Basics
• Different licenses
• Creating or Modifying employees
• Terminating Employees
• Timekeeper reports
• Report categories and Descriptions
• Running and viewing reports
• Scheduling reports

• What is the basic scheduling and difference between Basic and advanced scheduling?
• Scheduling benefits
• Scheduling editor Widget and Actions Menu
• Shifts & Adding shifts to an employee

1. Adhoc shifts
2. Shift templates

• Schedule patterns

1. Pattern templates

• What is Schedule Group
• How to add schedule pattern at group level

• Overview
• Labor level
• Labor level entries
• Labor level sets & Employee Group
• Pay code definition
• Combined pay code
• Display order

• Rounding introduction
• Different types of rounding rules
• Punch rounding rules
• Exceptions
• Break rules
• Bonus and Deductions
• Schedule deviations
• Overtimes
• Zones
• Combination rules
• Pay code distribution
• Work rules
• Duration pay code
• Holiday table
• Holiday Zone rule
• Holiday credit rule
• Holiday profile
• Employment terms
• Fixed rules
• Sign off restrictions
• Punch interpretation
• Processing order
• Pay rules

• accrual codes
• Dates and Date patterns
• Probation Periods
• Grants
• full Time Equivalents
• Limits
• Accrual Policies
• Accrual Profile
• Accrual Balance Cascades
• Cascading Pay Codes
• Cascade policies cascade profile

• Schedule periods
• shift template
• Pattern template
• Schedule group
• Login profile
• FAP
• GDAP
• DAP

• Widget and Widget parts
• Workspaces
• Navigator
• Navigator profiles
• Custom data fields
• Telephone fields
• Workforce genie column sets
• Workforce genie building blocks
• Custom URLs
• Custom URL profiles
• Display profiles

• Comments
• Hyper find queries
• Hyper find profiles
• Query manager
• Worker type
• Delegate profile

• What is HCM & WFM
• What is Kronos Workforce timekeeper tool?
• What does Kronos tool do and available modules in Kronos?

• Employee Tasks, Manager Tasks & Payroll manager Tasks
• Basic navigation
• Forgotpassword
• Navigator View (Home workspace, Widgets& Widget parts)
• Gensis introduction
• Workforce time keeper Genies & Employee genies
• Search tools (Quick find & Hyper find current period)
• Using Online Help
• Using Setup

• Timecard area
• Timecard widget part areas
• How to add/edit punches
• How to add/edit pay codes
• Different types Exceptions and reviewing/clearing exception
• Unsaved data
• Approving Overtime
• Adding comments
• Moving pay code amounts
• Timecard visuals
• How to transfer an employee to different department and work rule
• Approving timecard
• Approval process
• Signoff process
• Timecard audit process
• Lock payroll
• Historical corrections
• Rule Analysis

• People Basics
• Different licenses
• Creating or Modifying employees
• Terminating Employees
• Timekeeper reports
• Report categories and Descriptions
• Running and viewing reports
• Scheduling reports

• What is the basic scheduling and difference between Basic and advanced scheduling?
• Scheduling benefits
• Scheduling editor Widget and Actions Menu
• Shifts & Adding shifts to an employee

1. Adhoc shifts
2. Shift templates

• Schedule patterns

1. Pattern templates

• What is Schedule Group
• How to add schedule pattern at group level

• Overview
• Labor level
• Labor level entries
• Labor level sets & Employee Group
• Pay code definition
• Combined pay code
• Display order

• Rounding introduction
• Different types of rounding rules
• Punch rounding rules
• Exceptions
• Break rules
• Bonus and Deductions
• Schedule deviations
• Overtimes
• Zones
• Combination rules
• Pay code distribution
• Work rules
• Duration pay code
• Holiday table
• Holiday Zone rule
• Holiday credit rule
• Holiday profile
• Employment terms
• Fixed rules
• Sign off restrictions
• Punch interpretation
• Processing order
• Pay rules

• accrual codes
• Dates and Date patterns
• Probation Periods
• Grants
• full Time Equivalents
• Limits
• Accrual Policies
• Accrual Profile
• Accrual Balance Cascades
• Cascading Pay Codes
• Cascade policies cascade profile

• Schedule periods
• shift template
• Pattern template
• Schedule group
• Login profile
• FAP
• GDAP
• DAP

• Widget and Widget parts
• Workspaces
• Navigator
• Navigator profiles
• Custom data fields
• Telephone fields
• Workforce genie column sets
• Workforce genie building blocks
• Custom URLs
• Custom URL profiles
• Display profiles

• Comments
• Hyper find queries
• Hyper find profiles
• Query manager
• Worker type
• Delegate profile

• What is HCM & WFM
• What is Kronos Workforce timekeeper tool?
• What does Kronos tool do and available modules in Kronos?

• Employee Tasks, Manager Tasks & Payroll manager Tasks
• Basic navigation
• Forgotpassword
• Navigator View (Home workspace, Widgets& Widget parts)
• Gensis introduction
• Workforce time keeper Genies & Employee genies
• Search tools (Quick find & Hyper find current period)
• Using Online Help
• Using Setup

• Timecard area
• Timecard widget part areas
• How to add/edit punches
• How to add/edit pay codes
• Different types Exceptions and reviewing/clearing exception
• Unsaved data
• Approving Overtime
• Adding comments
• Moving pay code amounts
• Timecard visuals
• How to transfer an employee to different department and work rule
• Approving timecard
• Approval process
• Signoff process
• Timecard audit process
• Lock payroll
• Historical corrections
• Rule Analysis

• People Basics
• Different licenses
• Creating or Modifying employees
• Terminating Employees
• Timekeeper reports
• Report categories and Descriptions
• Running and viewing reports
• Scheduling reports

• What is the basic scheduling and difference between Basic and advanced scheduling?
• Scheduling benefits
• Scheduling editor Widget and Actions Menu
• Shifts & Adding shifts to an employee

1. Adhoc shifts
2. Shift templates

• Schedule patterns

1. Pattern templates

• What is Schedule Group
• How to add schedule pattern at group level

• Overview
• Labor level
• Labor level entries
• Labor level sets & Employee Group
• Pay code definition
• Combined pay code
• Display order

• Rounding introduction
• Different types of rounding rules
• Punch rounding rules
• Exceptions
• Break rules
• Bonus and Deductions
• Schedule deviations
• Overtimes
• Zones
• Combination rules
• Pay code distribution
• Work rules
• Duration pay code
• Holiday table
• Holiday Zone rule
• Holiday credit rule
• Holiday profile
• Employment terms
• Fixed rules
• Sign off restrictions
• Punch interpretation
• Processing order
• Pay rules

• accrual codes
• Dates and Date patterns
• Probation Periods
• Grants
• full Time Equivalents
• Limits
• Accrual Policies
• Accrual Profile
• Accrual Balance Cascades
• Cascading Pay Codes
• Cascade policies cascade profile

• Schedule periods
• shift template
• Pattern template
• Schedule group
• Login profile
• FAP
• GDAP
• DAP

• Widget and Widget parts
• Workspaces
• Navigator
• Navigator profiles
• Custom data fields
• Telephone fields
• Workforce genie column sets
• Workforce genie building blocks
• Custom URLs
• Custom URL profiles
• Display profiles

• Comments
• Hyper find queries
• Hyper find profiles
• Query manager
• Worker type
• Delegate profile