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ISO IEC 20000 Foundation Training

⏰24 hours | ▶️ 24 Videos | 📣 12058 Participants | 🎓 4592 Reviews | 4.9 ⭐⭐⭐⭐⭐

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Upcoming Batches PST


Apr 10(1 HR A DAY)
07:30 AM IST
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Apr 29(1 HR A DAY)
06:00 AM PST
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Apr 20(1 HR A DAY)
06:00 PM PST
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Upcoming Batches IST


Apr 11(1 HR A DAY)
07:30 PM IST
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Apr 29(1 HR A DAY)
07:30 PM IST
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Apr 21(1 HR A DAY)
07:30 AM IST
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Course Description

Get ISO/IEC 20000Foundation training and find essential components needed to manage and implement SMS software specified in ISO/IEC 20000 with our expert trainers.

In this course, you will understand the unique modules of an SMS, including SMS policy, procedures, overall performance measurements, management commitment, internal audit, management overview, and persistent improvement.

Be an individual who is involved in Service Management and learn this technical course without any drawback with the help of our well-experienced trainers in online classes and self-paced tutorials.

Find out the excellent opportunities to cope with this technology and get placed with inside the top organizations. This is one of the good platforms to improve your governing skills. Have organized online training classes.

With the help of really well worth guidance, our expert trainers will help you to reach up the ISO/IEC 20000 Foundation certification, crack the interviews, and lead your career with high pay.


✅Lifetime access ✅Lifetime video access
✅Real-time case studies ✅The project integrated into the Curriculum
✅24*7 Support from our team of administrators

Course Content

1. Introduction to the ISO 20000 family of standards

2. Introduction to management systems and the process approach

3. Fundamental principles in IT Service Management

4. General requirements presentation of ISO/IEC 20000-1:2005 clauses

5. Implementation phases of the ISO/IEC 20000:2005 framework

6. Continual improvement of IT management

7. Conducting an ISO/IEC 20000-1:2005 certification audit

8. Planning and implementing change management

9. Supplier management

10.Relationship management

11.Problem management

12. Release management


❓ Do you offer any discount/offer?

✅ Yes, offers keep changing from time to time. You can chat with us or call our training coordinator for more details.

❓ Is there any demo video which I can watch before enrolling to the course?

✅ Yes, we have provided a Demo video section on each course page so that you can get a glimpse into the course you want to enroll.

❓ How soon after signing up would I get access to the learning content?

✅ Yes, we will provide access to all the learning materials after the complete payment for the course.

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