Course Description

The purpose of the SAP CRM (Customer Relationship Management) course is to impart extensive knowledge and abilities in the application of SAP CRM software for efficient customer relationship management.

The professionals who work in sales, marketing, and customer service jobs, as well as anyone interested in pursuing a career in CRM consulting or management, are the intended students for this course.

The first portion of the training is an introduction to SAP CRM, during which the participants will get an awareness of the fundamental principles, aims, and advantages of CRM.

They get an understanding of the many modules that make up SAP CRM, such as Sales, Marketing, and Service, as well as how each of these modules collaborates with the others to improve interactions with customers and propel the growth of businesses.

The course material goes into the fundamental capabilities of SAP CRM, beginning with the Sales module.

Participants get an understanding of how to efficiently estimate and monitor sales performance, as well as how to manage client accounts, create and track sales orders, and exploit the capabilities of the opportunity and pipeline management systems.

In addition to this, they investigate the capabilities of sales analytics and reporting in order to get insights into the patterns of sales and to make educated business choices.

This course will also go over the Marketing module of SAP CRM, which is another important component of SAP CRM.

Participants get an understanding of how to design and carry out marketing campaigns, as well as how to segment consumer data and carry out actions related to targeted marketing.

They get the knowledge necessary to utilise marketing analytics and monitoring technologies in order to analyse the efficacy of marketing campaigns and improve marketing strategy.

Participants will also develop an understanding of lead management and nurturing, as well as approaches for consumer segmentation and profiling.

This course devotes a significant amount of time to examining the Service module of SAP CRM. Participants are instructed in the management of customer service procedures, the handling of service requests, and the tracking of service-level agreements (SLAs).

They learn case management, problem resolution, and escalation procedures in order to better serve customers.

The course material also includes service analytics and reporting, with the goal of determining the degree to which service performance meets the expectations of customers.

In addition, participants will get practical experience with the SAP CRM software through a series of hands-on activities and simulations of real-world situations.

Participants are provided with the chance to interact with the user interface of the system, travel through the various modules, and carry out a variety of CRM-related tasks.

They learn how to design the system in accordance with the requirements of the company and how to customise the features to correspond with the particular requirements of the organisation.

This course has an emphasis not only on the technical elements of CRM deployment, but also on the strategic and commercial considerations of doing so.

Participants get valuable information on customer relationship management (CRM) best practises, techniques for change management, and customer-centric business models.

They investigate the many ways in which CRM may be connected with other enterprise systems, such as ERP (Enterprise Resource Planning), in order to improve the quality of the customer experience and expedite corporate operations.

Participants are guided throughout the course by experienced teachers who give expert information, practical examples, and real-world case studies.

Throughout the course, participants are guided by professional instructors. They are also provided with continuing assistance and feedback to provide the best possible outcomes for their learning.

At the conclusion of the training, participants will have built a solid foundation in SAP CRM and will be armed with the skills necessary to effectively install and maintain CRM solutions.

In conclusion, the SAP CRM course provides students with a complete and in-depth examination of the functionality, deployment, and administration of SAP CRM software.

It provides participants with the information and skills essential to utilise SAP CRM to increase sales and marketing performance, build customer connections, and offer great customer service.

This course will give you with the fundamental tools to thrive in today’s customer-centric business environment, whether you are an experienced professional in sales, marketing, or customer service.

Features

Course Content

Course Description

SAP PP Training begins with creating a database and organisational or basic architectural designs related to enterprise resource planning in your organization.

Once complete, instruction on understanding business structures as well as data capturing for module variations capture will follow.

Bills of materials (BOM), demand management, criteria for capacity planning and scheduling purposes as well as dialogue step form progress scans will all be covered during this course of training.

Administrators and users can learn the ropes of how to set up and operate SAP Production Planning with this training course for SAP PP (Production Planning).

Furthermore, insights will be shared regarding release levels in pull calculation methodologies as well.

Participants will gain an in-depth knowledge of Master Data, Production Planning Procedures and Material Requirements Planning (MRP).

This course will address how SAP Production Planning integrates with other key SAP modules such as Materials Management, Production Planning, Sales & Distribution Warehouse Management Quality Management as well as its setup and usage.

Participants will gain knowledge on how to set up their PP modules effectively as well as use monitoring and reporting tools such as assessment, forecast analysis, capacity planning.

Participants of this session will walk away with an increased understanding of how to best develop, install and utilize their Planning Proposal Module; in addition to developing sustainable planning strategies.

SAP PP Training courses teach participants to utilize production control and shop floor control modules effectively as well as creating bills of materials and production orders.

We will review both fundamental concepts as well as enterprise-level resources and methods of putting and managing SAP PP processes within an organisation.

Training will cover topics including capacity needs planning, material requirements planning, production orders scheduling and shop floor management as well as process manufacturing using SAP PP modules and its components.

Participants will gain skills for building projects, issuing production orders, conducting simulations, setting up projects and taking remedial action by configuring SAP system components according to industry standards.

Participants of this training will have gained insight into achieving visibility and traceability of manufacturing processes and materials at its conclusion, learning procedures and techniques used by an SAP system for production planning purposes.

Materials requirements planning (MRP) principles, production orders and order confirmations, batch/series management, assembly processing, Material masters/MTO’s for MTS/MTO products costing, as well as any related Production Planning/control instructions are topics likely to come up during an MRP training course.

As soon as they complete this course, students will gain a thorough understanding of how SAP Production Planning capabilities can assist their company to enhance production planning accuracy and efficiency.

Features

Course Content

Course Description

SAP Project Systems (PS) is an enterprise resource planning (ERP) system designed to aid businesses in planning, managing, and carrying out projects while adhering to policies and procedures established.

This programme allows users to plan integrated projects efficiently across several domains – budgeting, forecasting, tracking, analysis, resource management and team project management among them.

Cost management and planning tools facilitate project completion more rapidly while covering every step in its lifecycle planning. Additionally, Project Planner combines all phases of project development planning in one comprehensive solution.

SAP PS helps businesses keep an accurate record of project costs and revenues as well as their future financial obligations, and project forecasting. Utilizing this software enables firms to utilize resources effectively while optimising return on investment – optimising productivity while minimising wasteful expenditures.

This means ensuring the required resources are available when and where needed, while making certain their distribution remains equitable due to excessive overhead costs or inefficiencies due to inadequate planning.

SAP Project System features project planning, accounting, resource management, cost and revenue analysis as well as budget forecasting tools that integrate project planning.

This comprehensive solution gives organizations access to an all-encompassing project view, helping them make better informed decisions and maximize returns from investments.

SAP PS is designed to facilitate quality assurance of both business processes that support project implementation as well as project execution itself.

SAP Enterprise Resource Planning (ERP) software includes the SAP Project System (PS). This feature helps project managers organize multifaceted endeavors across functional lines – such as planning, scheduling, budgeting and resource allocation – with ease.

Companies can easily manage global projects with SAP Project System (SAP PS). Through it, companies are able to monitor project activities related to them against overall business goals.

Provide capabilities such as cash flow monitoring, project forecasting and cost prediction as well as budgeting/cost prediction of projects. Furthermore, this software facilitates monitoring project documentation, allocating staff members appropriately, tracking material costs as well as the monitoring of material costs over time.

With SAP Project System (SAP PS), any kind of project’s expenses tracking and management can be simplified and made simpler, providing more time for its completion on schedule and budget. SAP PS also helps manage resources efficiently while understanding cost patterns better as well as reporting any discrepancies found during its use.

Additionally, this technology simplifies resource planning and scheduling processes – speeding up project performance while increasing profitability.

SAP PS provides businesses with in-depth analytics and reports, covering topics like resource utilisation, the comparison of project actuals to budgets, the percentage of work completed to date, milestones reached or overdue assignments.

Additionally, it helps ensure organisational requirements are being adhered to while offering greater visibility of project expenses to stakeholders and executives.

SAP PS is adept at quickly detecting and rectifying areas of project deviation due to the robust analytics and reporting tools it possesses.

Software solutions help businesses meet their sustainability objectives by including real-time environmental measures like carbon emissions into project management processes. Furthermore, corrective action plans generated automatically. Furthermore, corrective action plans generated automatically. Ultimately this software assists in meeting sustainability targets for sustainability goals of business operations.

SAP Project Service Automation (SAP PS) is one of the premier enterprise technologies and solutions for project management, helping organisations increase productivity while cutting expenses and maintaining greater control over worldwide initiatives.

Features

Course Content

Course Description

The Governance, Risk Management, and Compliance (GRC) processes of the SAP platform are all topics that will be covered in SAP GRC Training, which is aimed to help professionals become informed in these areas.

This class offers a thorough and in-depth introduction to the architecture of SAP GRC, along with its associated procedures, tools, and components. This course will introduce you to the essentials of SAP GRC, including its architecture, design, and customization options.

In order to have a better understanding of the requirements necessary to build and operate an effective SAP GRC system, a review of Security Roles, Master Data, and Process Controls has been included.

In addition to that, you will learn how to create reports, documents, and general resource plans for monitoring audit compliance during the course. Throughout the duration of the class, participants will have the opportunity to obtain practical experience in the areas of cross-functional analysis, data scope modification, identity and access management, and data scope analysis.

Participants have the opportunity to acquire a comprehensive comprehension of the SAP authorizations framework, lifespan, and certification procedure.

In addition, participants will acquire information concerning the ways in which numerous technologies, such as SAP BW, SAP Cloud for Customer, and SAP Process Integration, can be used to solve complex business problems.

The course will also go into detail regarding the various setups and components that are related with GRC.

Lastly, the course will investigate the process of risk management as well as the tactics that businesses implement in order to monitor and assess the risks that are linked with their organisation.

In order to achieve effective risk management, participants will acquire the knowledge necessary to configure risk assessments, regulatory requirements, privacy policies, and basic auditing practises.

At the conclusion of the training, participants will not only have a solid understanding of the foundations of SAP GRC, but they will also be able to design, implement, and audit an effective GRC system.

They will thoroughly comprehend the GRC’s associated structure, architecture, and risk management procedures, as well as knowledge of GRC’s integrated technologies and software configurations.

This training will also instruct students on how to manage workflow and notifications. In order to guarantee precise and timely reporting, participants will receive instruction in the development of workflows for Audit, Compliance, and Risk Management procedures.

The building of a document library to assist compliance initiatives will also be covered as a topic in this course. Other course topics will include the automation of data correctness for collaborative decision making.

The course will come to a close with a final exam that focuses on testing your comprehension of GRC concepts as well as the precision of your data.

Participants will benefit from this by increasing their knowledge of the essential procedures and technologies that make appropriate Governance, Risk Management, and Compliance possible.

A full overview of the SAP GRC architecture, including its components and configurations, as well as the associated processes and technologies, will be provided to participants by the end of the SAP GRC Training.

In addition to this, participants will develop a comprehensive comprehension of the process of risk management and acquire expertise in integrated technologies and software configurations.

Participants will be able to successfully design, deploy, and audit a GRC system after completing this course with a passing grade.

Features

Course Content

Course Description

In-depth information about SAP Security, including its components, risk management, and system security, will be provided in this course. The subjects covered are authorization and authentication, ID management, user access control, secure data storage, encryption, computer security, application security, network security, platform security, and data privacy.

The course will examine the security principles for developing and implementing secure SAP systems, including preventative, detective, and corrective control methods. Key themes include role-based/group-based access control, authorization concepts, identity and access management, and the design and architecture of SAP systems.

Additionally, learners will learn how to reduce common security risks and monitor and audit system utilization. This course’s learners will thoroughly understand SAP Security and the ideas that underlie it.

This course will also give students hands-on practice with several security-related responsibilities. Learners will learn to leverage third-party tools and APIs to interact with SAP systems and SAP Security products like the Identity Management Console and User Management Engine.

Moreover, learners will get hands-on practice creating security policies, conducting security audits, and implementing preventative measures for potential security issues.

Learners will leave this course with the skills and knowledge needed to create, deploy, and manage safe SAP environments and to uphold and enforce stringent security standards. A solid understanding of SAP Security terminology, architecture, and implementation strategies will also be acquired by participants.

The top option for SAP Security beginners is CloudFoundation. It’s self-paced courses and online training enable learners to finish them whenever it’s most convenient for them, and they provide access to a wealth of techniques and materials that explain and illustrate how to make the most of Sap security features and functions.

Discover Sap security features and capabilities as you learn how to set it up and use it to boost productivity in your business.

After finishing this training program, you will become a Certified Sap security professional, giving you a powerful way to show off your knowledge in your chosen industry and distinguish yourself from your rivals. Sap security Certification programs are offered by CloudFoundation.

Features

Course Content