Salesforce Lightning Interview Questions and Answers

Interview questions on Salesforce Lightning will serve to prepare for your interviews and guide interviews related to Salesforce CRM products in an ideal fashion for future success. Throughout your life you have probably come across their name at some time or other.

Now the time has come! Let’s put them through some tough challenges for good measure! With Salesforce’s comprehensive suite of customer relationship management (CRM) products on offer.

This blog covers some of the most frequently asked interview questions related to Salesforce Lightning, including Salesforce lightning Web Components interview questions and Salesforce lightning Interview questions & answers for experienced pdf.

1. What is Salesforce?

Salesforce is a cloud-based software that provides a platform for managing customer relationship management (CRM), marketing automation, and analytics.

2. What is Salesforce Lightning?

Salesforce Lightning is a modern and better user interface that offers numerous features and benefits for various users

3. What are the benefits of using Salesforce?

Some benefits of using Salesforce include its cost-effectiveness, easy learning and management, and integration with third-party applications.

4. What is Salesforce Einstein Analytics?

Salesforce Einstein Analytics is a cloud-based analytic tool that helps users analyze large volumes of data and generate powerful insights.

5. What is the Lightning App Builder?

The Lightning App Builder is a point-and-click tool that simplifies creating custom pages for the Salesforce mobile application and Lightning experience, offering a single page application or dashboard-style application tailored to user needs.

6. What is the Salesforce Lightning experience?

The Salesforce Lightning experience is a modern and better user interface with features such as efficient navigation, new record layouts, a turbocharged list view, quick access to productivity tools, a beautiful dashboard, and a sleek report view.

7. What is the Salesforce app cloud?

The Salesforce app cloud provides development tools for custom apps to run on the Salesforce platform.

8. What is the Salesforce Lightning app builder?

The Salesforce Lightning app builder is a drag-and-drop tool that simplifies creating custom pages for the Salesforce mobile application and lightning experience.

9. What are some services offered by Salesforce?

Salesforce offers various services to help businesses manage their sales, marketing, and customer support facets, including the sales cloud, marketing cloud, service cloud, community cloud, Commerce cloud, and analytic cloud.

10. What are Salesforce Lightning benefits?

Salesforce Lightning offers numerous benefits for various users, including developers, administrators, sales teams, and service teams.

11. What is Salesforce Marketing Cloud?

Salesforce Marketing Cloud is a unified platform for all social programs and data, enabling users to build and engage audiences and turn insights into actions.

12. What is the lead management process in Salesforce Marketing Cloud?

The lead management process in Salesforce Marketing Cloud involves various stages of a lead, including open, working contacted, closed converted, and not converted.

13. How is lead conversion managed in Salesforce Marketing Cloud?

Lead conversion in Salesforce Marketing Cloud involves different stages of a lead’s lifecycle, including prospecting, closed date, and probability.

14. Why is Salesforce Marketing Cloud good for businesses?

Salesforce Marketing Cloud offers numerous benefits to businesses, including a one-to-one customer journey, email and social media management, and analytics and reporting.

15. What is the difference between Social Studio and Advertising Studio in Salesforce Marketing Cloud?

Social Studio is used for managing advertising across various social media platforms like Facebook, Instagram, Twitter, and LinkedIn, while Advertising Studio is used for managing advertising across various platforms, including cross-face, work, Instagram, Twitter, and LinkedIn.

16. What is the role of the journey builder in Salesforce Marketing Cloud?

The journey builder in Salesforce Marketing Cloud allows for personalized and optimized customer journeys at the right moment on the right channel, allowing for targeted audience selection and unique journey creation based on their interaction.

17. What is the role of the audience builder in Salesforce Marketing Cloud?

The audience builder in Salesforce Marketing Cloud helps businesses understand and engage with customers, with a drag and drop feature for data correlation and manipulation.

18. What is the personalization builder used for?

The personalization builder is used to create unique customer profiles using sophisticated algorithms to understand customer intent and deliver personalized content across different digital channels.

19. What is the marketing cloud used for?

The marketing cloud can be used for various purposes, such as running bulk campaigns, managing social media advertising, making better use of tactics like cost, impression, bidding, A/B testing, ad segmentation, and making use of Facebook advertising capabilities.

20. What are the credentials available in Salesforce?

There are various credentials available in Salesforce, including administrators, app builders, architects, implementation experts, marketers, pyro experts, and platform developers.

These credentials can be divided into two tracks: administration and development.

21. What is the variance between the administration track and the developer track in Salesforce?

The administration track is for administrators, implementation experts, and marketers, while the developer track is for app builders, architects, and platform developers.

22. What is the purpose of Salesforce integration?

Salesforce integration connects with third-party external systems and applications like Facebook, LinkedIn, Gmail, Outlook, and other websites.

This allows for adequate access to third-party applications, enhancing data analysis and decision-making.

23. What are the different types of integrations offered by Salesforce?

Salesforce offers various types of integrations, including single platform integration, custom code integration, batch integration, real-time integration, and real-time mashups.

The user interface layer focuses on user interactions with the system, allowing for the integration of third-party applications like Facebook, LinkedIn, Gmail, and Outlook.

24. What is Salesforce integration?

Salesforce integration is the process of combining Salesforce with other systems and applications to improve data sharing processes and increase productivity.

25. What are the four types of Salesforce integration?

The four types of Salesforce integration are native, custom code, batch, real-time, and mashups.

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26. What is the advantage of native integration?  

Native integration reduces the time and financial resources needed for hand coding.

27. Why is custom code integration so beneficial?

Custom code integration is developed for unique solutions and requires custom connectors using Salesforce APIs and hand-coded solutions.

28. What is the key benefit of batch integration?

Batch integration relies on data updates based on hourly, weekly, or monthly basis, making it suitable for data that changes infrequently but is generated in a greater quantity.

29. Main benefit of real-time integration?

Real-time integration is less challenging and efficient at handling errors and control cues, but can cause delays or dysfunction.

30. What are the use of Salesforce integration?

Salesforce integration offers benefits such as all-in-one access, increased productivity, enhanced communication, automation of workflows without code, and improved decision-making.

31. What is the main advantage of integrating Salesforce with Outlook and Workbench?

The main advantage of integrating Salesforce with Outlook and Workbench is that users can view contacts, leads, account opportunities, and cases in Outlook, using functionalities from both systems at once, increasing productivity, and adding emails and appointments to Salesforce records.

32. Why we use APIs to integrate Salesforce with Workbench?

Using REST APIs to integrate Salesforce with Workbench allows users to log in to their Salesforce account and connect it to Microsoft’s email account of Outlook, Salesforce can perform all functionalities of Salesforce and Outlook at one platform, eliminating the need to switch between them.

33. Explain the role of the Salesforce security levels?

Salesforce offers three types of security levels: object, field, and records. Object level security allows users to control data access, while field level security restricts access to specific fields.

By setting these levels, Salesforce administrators can ensure that users can access and edit data effectively.

34. What can be created using the lighting app builder in Salesforce?

The lighting app builder in Salesforce can be used to create app pages, customize homepages or record pages, and customize the content displayed in the Outlook integration.

35. What are the types of Salesforce workflow action?
The types of workflow actions in Salesforce are immediate actions and time-triggered actions.

36. What are the disparate evaluation criteria in Salesforce?

The disparate evaluation criteria in Salesforce are created, created and every time it’s updated, and created and any time it’s updated to subsequently meet criteria.

37. What is a process builder in Salesforce?

A process builder in Salesforce is a point-and-click tool that allows users to automate business processes and view a graphical representation of them.

38. What is a process builder in Salesforce used for?

A process builder in Salesforce is used to automate business processes and view a graphical representation of them.

39. Why process builder used in Salesforce?

Process builder is used to automate complex business problems, such as determining the details of an assignment given to a specific user by an automated process, logging calls, sending emails, or updating records.

40. What is the main variation between process builder and workflow in Salesforce?

Process builder and workflow are both tools for automating business processes in Salesforce, but process builder allows for more complex actions and can automate actions across multiple objects, while workflow can only automate actions on a single object.

41. What is Salesforce Apex?

Salesforce Apex is a powerful tool that allows developers to create web services, email services, implement functionalities that cannot be implemented using existing workflow flows and process builder functionalities, and perform complex validation over multiple objects, it runs entirely on the platform and has two users: a developer user and an end user.

42. Define the use of using Salesforce Apex?

Salesforce Apex offers numerous benefits for developers, including the ability to integrate with third-party applications, create email services, implement functionalities, and perform complex validation over multiple objects.

43. What are the ways to create an Apex class in Salesforce?

There are three ways to create an Apex class in Salesforce: from the developer console, IDE, and the Apex class detail page.

The first way involves creating a new project in Eclipse IDE, where you can create an Apex class and provide the name for the class. The third way involves creating a class from the Apex class detail page.

44. What is the Apex language?

Apex language is strongly typed, so every variable in Apex is declared with a specific data type. Variables are in memory containers that can hold data belonging to a specific data type during processing and can be reused based on the scope.

All Apex variables by default initialize to null initially.

45. What are the data types supported by Apex?

Apex supports primitive data types, such as integer, long, decimal, date, date time, string, I D, or Boolean, S object, and E-norms.

The first implemented data type is the integer data type, which is 32-bit numbers without any decimal point.

46. Explain return keyword in Apex?

The return keyword in Apex is used to return a value from a method, starting with the keyword return and then a variable whose values you want to return.

47. What is the with sharing keyword in Apex?

The with sharing keyword in Apex ensures that the Apex code runs in the current user context. The syntax for the sharing keyword is public, followed by the with sharing keyword followed by the class keyword and the class name.

48. What are the conditional statements in Apex?

The first conditional statement checks for one or more conditions to be evaluated or tested, followed by statements or set off statements to be executed. If the condition is true, the code is executed, and if it is false, the next statement is executed.

49. What is the do while loop in Apex?

The do while loop in Apex is a repetitive control statement that executes a block of code as long as a specific condition remains true. It checks the condition at the bottom of the loop and ensures that the set of code is executed once.

50. Explain the triggers in Salesforce?

Triggers are a piece of code that enables custom actions before or after a change in a Salesforce record. These actions can be based on a specific condition, modify records, or restrict certain operations.

Triggers can be defined for top-level standard objects, custom objects, and some standard child objects. Salesforce automatically files triggers when specific data events occur.

51. What are the two types of triggers in Salesforce?

There are two types of Salesforce triggers: before triggers, which perform tasks before a record is inserted, updated, or deleted, and after triggers, which update or validate record values before they are saved to the database.

52. Define the context variables in Salesforce triggers?

Context variables are implicit variables that allow developers to access runtime context and provide information about the trigger.

53. What are the factors to consider when implementing a Salesforce trigger?

When implementing a Salesforce trigger, some factors to consider include absurd triggers, merge triggers, update triggers, and field history updates.

54. Explain the types of Salesforce reports?

There are four types of Salesforce reports available: tabular, summary, metric, joint, and bucket fields.

55. Define a data Skew in Salesforce?

A data Skew (non-uniform distribution of underlying data) refers to a non-uniform distribution of data that can lead to problems such as stuck stages, tasks, low utilization of CPU, and out-of-memory errors.

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56. What is the contrast between Salesforce and is a software as a service product, while Salesforce is a platform as a service product. Salesforce helps users store data and applications, while provides additional features such as web development tools and mobile applications.

57. What are Apex collections?

Apex collections are global classes in Apex that represent a group of related elements. There are three main types of collections in Apex: list, set, and map.

58. Explain a standard controller in Salesforce?

A standard controller in Salesforce inherits all standard object properties and button functionality directly, while a custom controller implements logic for a page without leveraging a standard controller.

59. What is the variability between WhoId and WhatId in Salesforce?

WhoId in Salesforce refers to people things, such as leads or contacts, while WhatId refers to object type things, like accounts or opportunities.

60. What is Sol in Salesforce?     

Sol is a Salesforce Search Language used for text searches in records. It returns records, uses the select keyword for retrieval, has more objects to search at once, and can query any type of field.

61. How do Salesforce SOQL and SOSL differ?

SOQL (Salesforce Object Query Language) can query any field, while SOSL (Salesforce Object Search Language) can only query email text or phone numbers.

62. What is the function of List view in Salesforce?

List views in Salesforce allow users to quickly access lists based on type and criteria, filter based on campaign and ownership, control security through roles and groups, and create advanced logic grouping of criteria.

63. What is the aim of the activity history column in Salesforce?

The activity history column is used to view a running list of when a specific contact received an email. Users can enter the email subject to see the history.

64. Why we use mass email feature in Salesforce?

The mass email feature allows users to send emails to up to 250 recipients at a time in professional edition, and up to 500 for enterprise and other additions.

Users can create targeted emails by selecting specific lists.

65. What are product views in Salesforce?

Product views are essential tools in Salesforce that allow users to manage customer purchases and add products to their accounts.

66. What are the two types of activities in Salesforce?

The two types of activities in Salesforce are tasks and events.

67. What are lead assignment rules in Salesforce?

Lead assignment rules in Salesforce assign leads to users or queues, either active users with an active license or queues like inbound leads o unassigned leads.

These rules route new leads to the most appropriate salesperson based on the logic set up.

68. What are queues in Salesforce?

Queues in Salesforce are fake or stand-in users that can be assigned records, such as leads and cases. These queues do not take up a user license and are typically used for cold or disqualified leads.

69. What is the drive of queues in Salesforce?

Queues in Salesforce serve as a holding area for disqualified leads and cases, allowing them to be managed properly and avoiding a black hole for records.

70. How do you assign leads to a queue in Salesforce?

It is important to have a plan in place when assigning leads to a queue, to avoid a black hole for records. Queues can be as many as you want and can be accessed through Salesforce.

71. What is Auto Response in Salesforce?

Auto Response is a feature that allows you to have emails sent back to someone once they submit a lead or case in certain cases. You can customize the response based on lead interest, using HTML or plain text email templates.

72. What is the use of campaigns in Salesforce?

Campaigns in Salesforce serve as a holding area for marketing activities, allowing marketers to track and store various marketing efforts, such as trade shows, workshops, direct mail, and cold calling campaigns.

73. What is the motive of pick lists and drop-down menus in Salesforce?

Pick lists and drop-down menus in Salesforce are dependent on the record type, and users can control what fields are displayed based on their specific use case of the record.

74. What are the options for case priority in Salesforce?

Salesforce offers options for case priority, high-medium, and low case origin emails.

75. What is the object of creating a quote template in Salesforce?

The object of creating a quote template in Salesforce is to customize the layout and fields displayed on the quote record based on specific requirements and to save the template for future use.

76. What is the objective of cases in Salesforce?

The objective of cases in Salesforce is to manage inbound customer inquiries and issues efficiently. It allows companies to control these issues, manage their time better, and get meaningful reports from Salesforce.

77. How can users create a case in Salesforce?

Users can create a case in Salesforce by logging in to the system, clicking on the contacts tab, and clicking on the contact they want to open a case for.

78. What are case assignment rules in Salesforce?

Case assignment rules in Salesforce allow assigning cases to users or cues in various ways, using different criteria, and even searching for keywords in the case. However, only one assignment rule can be active at a time.

79. Why are Salesforce solutions and knowledge bases different?

Solutions are a basic way to track resolutions for specific issues, while knowledge bases are more robust and can be used to provide a comprehensive database of customer questions.

Solutions are dependent on cases, while knowledge is meant to be a stand-alone feature

80. What distinguishes Salesforce solutions from knowledge base articles?

A solution is a lightweight way to track resolutions provided to customers when they have case issues, while a knowledge base article is a more comprehensive database of customer questions that can be used in various ways.

Solutions are dependent on cases, while knowledge is meant to be a stand-alone feature.

81. What is the basis of enabling the Knowledge Base feature in Salesforce?

The basis of enabling the Knowledge Base feature in Salesforce is to provide a comprehensive database of customer questions, meant to be exposed publicly and internally for online users to search using communities or other methods.

Users create articles that can be used in various ways, such as cases, public or internal viewing, and categorizing them.

82. What are the options for case priority in Salesforce?

Salesforce offers options for case priority, high-medium, and low case origin emails.


Preparing for a Salesforce Lightning Developer interview questions can be both challenging and rewarding, necessitating a deep knowledge of Salesforce Lightning components as well as related concepts in order to be successful in it.

To succeed at such interviews, it’s key to have an in-depth knowledge of them both! To increase chances of success during such an encounter it is necessary for learners to possess this level of understanding of this industry’s components and concepts.

Experienced developers can utilize their knowledge of Salesforce Lightning framework to effectively address such inquiries. A deep knowledge of both platforms, their framework, and current best practices in software development is indispensable in answering such queries effectively.

Refresh your skills and knowledge of Salesforce Lightning component interview questions before applying. Good Luck!

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